Privacy Policy
Last updated: October 22, 2026 · Crescent Press Studio
Crescent Press Studio ("Crescent Press Studio", "we", "us" or "our") respects your privacy. This Privacy Policy explains what personal information we collect when you use our Service (tools, products and website at https://crescentpressstudio.com/), how we use it, and the rights you have. Please read it before using the Service. By using the Service you agree to this Policy.
1. Data Controller
The data controller for the Service is:
- Business name: Crescent Press Studio
- Privacy contact email: [email protected]
- Data Protection Officer: Not applicable (small independent publisher; no large-scale or sensitive processing).
2. Information We Collect
2.1 Information you provide:
- Email address and name entered at checkout (collected by our payment processor, Waffo Pancake, to deliver your purchase).
- Payment details: transaction amount and payment status. We do not store full card numbers — card data is handled by our payment processor (see Section 5).
- Communications: emails and messages you send us for support or feedback.
2.2 Information we collect automatically:
- Device and network: IP address, device type, operating system, browser type, time zone.
- Usage: pages visited, tools used, session duration, approximate location from IP.
- Logs: request timestamps, error logs, performance data.
2.3 We do not collect precise location data, and we do not offer third-party social login.
3. How We Use Your Information
| Purpose | Legal basis |
|---|---|
| Providing and maintaining the Service (tools, downloads) | Contract performance |
| Processing payments and delivering purchases | Contract performance |
| Customer support and order inquiries | Contract performance / legitimate interest |
| Service notifications (security, updates) | Legitimate interest |
| Security and fraud prevention | Legitimate interest |
| Product improvement and analytics | Legitimate interest |
| Legal compliance | Legal obligation |
We may aggregate or de-identify data for statistics. Aggregated data cannot identify any individual.
4. Cookies & Tracking
| Type | Purpose | Can be disabled |
|---|---|---|
| Strictly necessary | Core functionality | No |
| Functional | Preferences, local saved data (e.g. your tracker progress stored in your browser) | Yes |
| Analytics | Anonymous usage statistics via Cloudflare Web Analytics | Yes |
Our analytics are privacy-friendly and do not use cross-site tracking. You can block analytics through your browser settings.
5. Sharing & Disclosure
We do not sell your personal information, including any "sale" as defined by the CCPA. We only share information in the following cases:
- Service providers — hosting (Cloudflare), payment processing (Waffo Pancake) and email delivery, under confidentiality obligations. Card data is handled exclusively by our PCI-DSS compliant payment processor Waffo Pancake and is never stored on our servers.
- Legal requirements — where required by law, court order or competent authority request.
- Business transactions — in the event of a merger or acquisition, with notice and continued protection.
- With your consent — for any other purpose you explicitly agree to.
6. Data Security
- Encryption in transit: TLS / HTTPS on all pages.
- Storage security: sensitive data encrypted or hashed where applicable.
- Access control: least-privilege principle; access limited to the studio owner.
- Regular security audits and dependency checks.
If a security incident affects your personal information, we will notify you and relevant authorities within 72 hours of discovery where required by law. Please keep your account credentials and purchase emails secure, and do not share them.
7. Data Retention
| Data type | Retention period | On expiry |
|---|---|---|
| Account / purchase records | As required by tax law (typically 7 years) | Deleted or archived |
| Support correspondence | 2 years | Securely deleted |
| Security / analytics logs | 30 days | Securely deleted |
8. Your Data Rights
Depending on your jurisdiction (including GDPR and CCPA rights), you may request:
| Right | What it means |
|---|---|
| Access | A copy of the personal information we hold about you |
| Correction | Correction of inaccurate or incomplete information |
| Deletion | Deletion of your personal information where legally applicable |
| Restriction | Pausing certain processing in specific situations |
| Portability | Receiving your data in a machine-readable format |
| Objection | Objecting to processing based on legitimate interest or marketing |
| Withdraw consent | Withdrawing consent where processing is based on consent |
To exercise any of these rights, email [email protected]. We respond within 30 calendar days. If you believe we have not handled your data properly, you may also lodge a complaint with your local data protection authority.
9. Marketing Communications
We may occasionally send you updates about new products or free tools if you have given consent. You can unsubscribe at any time by replying "unsubscribe" to any email, or by contacting us. Unsubscribing does not affect service-necessary communications (such as purchase receipts).
10. International Data Transfers
Our hosting and service providers may be located outside your country (for example the United States and the EU). Where personal data is transferred internationally, we rely on appropriate safeguards such as EU Standard Contractual Clauses (SCCs) and providers with adequate protection levels.
11. Children's Privacy
The Service is intended for users aged 16 and older. Some products are designed for families and children, but they are purchased by adults. We do not knowingly collect personal information from children under 16. If you believe your child has provided us with information, contact us and we will delete it promptly.
12. Third-Party Links
The Service may contain links to third-party sites (for example our payment processor or storefront). This Policy applies only to information we collect directly. We are not responsible for the data practices of third parties; please review their policies before use.
13. Changes to This Policy
If we make material changes, we will announce them at least 15 days in advance via the website or email, and update the "Last updated" date at the top of this page. Continued use after the effective date constitutes acceptance of the revised Policy.
14. Contact
- Privacy contact: [email protected]
- Support: [email protected]
- Business name: Crescent Press Studio
- Service hours: we aim to reply within 2 business days (UTC+8).
Last updated: October 22, 2026 · Crescent Press Studio · crescentpressstudio.com